Italian vs international ERPs: which to choose for your SME
Choosing the ERP is the tech decision most impacting an SME for the next 5-10 years. 2026 market is split between Italian players (strong e-invoicing + tax) and international (strong scalability + AI). Here's how to decide.
The 4 main players
- TeamSystem (Italian): tax leader, great for accountants, modular ERP
- Zucchetti (Italian): strong HR + payroll, industry-specific solutions
- HubSpot (US): CRM-first, integrated marketing/sales, great B2B
- Salesforce (US): enterprise-grade, customisable, expensive
For what kind of SME
| SME type | Recommended ERP |
|---|---|
| Commercial (resale, distribution) | TeamSystem |
| Manufacturing, industry | Zucchetti |
| B2B services, consulting | HubSpot |
| B2B SaaS, tech | HubSpot or Salesforce Starter |
| Enterprise >100 employees | Salesforce or SAP Business One |
Realistic 2026 costs
- TeamSystem ALYANTE: €500-2,500/month based on modules
- Zucchetti: €300-2,000/month
- HubSpot Sales+Service Pro: €350-1,500/month
- Salesforce: €120-300/user/month (quickly high)
What to check before signing
- Native e-invoicing (vs add-on)
- Integration with your accountant
- APIs for custom integrations
- Migration support from current system
- Cancellation: minimum contract length
- Training included
Common selection mistakes
- Choosing only on price (then need expensive add-ons)
- Choosing only on current features (company grows, doesn't scale)
- No preliminary process assessment (ERP forces processes you don't have)
- Migration all in 1 month (guaranteed chaos)
Changing ERP after 3 years costs €30-100k. Worth taking 2-3 months to decide well first time.
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